Interactive Solutions

Extending the marketing pitch and limiting buyer resistance by providing interactive shopper engagement with connected touchscreens with decision logic. Ask about recent award winning interactive aisles solutions.

In-Aisle Retail Chat Bot

Touchrate’s in-aisle Retail Chat Bot is a unique mobile on-demand service developed in response to competitive online challenges by delivering product information content, marketing, reviews and personalized shopper guidance. The Retail Chat Bot transforms a shopping event by offering a Virtual Personal Shopper optimizing situational awareness and social cues with contextual knowledge for a innovative user experience in Retail, Healthcare and Guest Services.
No other fully-managed, turn-key solution exists for operators in developing markets wishing to launch an end-to-end on-location personalized service addressing unique competitive challenges.
Touchrate provides the opportunity to brand the network, thus considerably reducing the time-to-market and investment in application and front-end design and development.

Virtual Concierge

Touchrate’s Virtual Concierge is a unique mobile on-demand Chat Bot developed to create a personalized experience offering information and services to Guests of Hotels & Resorts.
The Chat Bot can transform a Guest’s stay as a Virtual Assistant by providing reservations and a calendar of events to include dining, recreation, local entertainment and other guest information.
No other fully-managed, digital turn-key solution exists for Hospitality operators wishing to launch end-to-end on-location personalized hospitality services.
Touchrate provides the opportunity to brand the Virtual Concierge Network, thus reducing considerable time-to-market and investment in application and front-end design for such a digital service.

Mobile Applications

Mobile applications and platform design with NFC, Beacon, Payments, Loyalty Programs, SMS, and Email create effective, purpose-driven, customer-facing touchscreen technology. Our proprietary EMM mobile device management system, (BaaS), monitors and updates all programs and each screen, ensuring maximum up-time and returning a multitude of valuable analytics and insights.
Touchrate has developed a new process for mobile device management through its development of an artificial intelligent “AI” agent creating a more efficient way to monitor and manage content and application software around the world.
We have developed machine learning to gain insights previously out of reach to keep our hardware running without having dark screens appear, a common challenge in the industry.

Retail Sales-Assist

This solution engages shoppers with a “decision tree” series of questions. The shopper can touch, select and apply preferences at the point of the buying experience and as a result of being better informed crosses the threshold of buyer resistance. Retailers can convert shoppers to buyers in the aisle. Inventory data and response analytics are transmitted with 4G connectivity.

Retail Marketing-Assist

This solution provides an interactive shopper engagement platform that pushes video, sound, captures insights, e-mail and text addresses allowing the shopper to receive recipes, coupons, promotions and QR codes to socialize with recipient’s friends and family.

Retail Shelf Touch

This is a smaller configuration of the Retail Marketing/Sales Assist Solution with a 4G connectivity on a 5-7 inch touchscreen and provides in-aisle at the shelf in front of the product. Embracing shoppers with interactive video, prompting a call to action in the aisle at the point of decision creates a reason for shoppers to interact with the product, further engaging them to make a purchase.

Split-Screen Touch Solution

This configuration is suitable for End Cap or freestanding displays. It embraces the shopper with a larger “touch split screen” showing dynamic pictures and video. At the same time, an interactive portion of the touchscreen provides assets like ‘How To’ videos, coupons, samples, promotions and other initiatives in exchange for emails, texts, insights and most importantly a call to action.

Ultimate consumer control

Millennials and early adapters desire ultimate control: Here is where a shopper, in-aisle, is purchasing a product not in the store inventory but on the merchant’s website. The shopper selects an item that is transferred to a smartphone with a barcode for payment at the register.

Pulse Survey Platform

This configuration is suitable for End Cap or freestanding displays. It embraces the shopper with a larger “touch split screen” showing dynamic pictures and video. At the same time, an interactive portion of the touchscreen provides assets like ‘How To’ videos, coupons, samples, promotions and other initiatives in exchange for emails, texts, insights and most importantly a call to action.

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