OBJECTIVES | SOLUTIONS | RESULTS

In the healthcare industry, Touchrate has made an immediate impact on how patient feedback is captured with real-time solutions at the point-of-care. Rather than using traditional survey methods, healthcare businesses are turning to the interactive and online strategies of Touchrate to elevate the overall patient experience and gather more meaningful insights. And in some online applications, providers are also able to meet their CG-CAHPS requirements, faster and more affordably.

Beyond surveying, healthcare businesses are also embracing Touchrate to deploy marketing campaigns, informational guides or internal human resources programs.

The PatientTouch application, is among Touchrate’s suite of interactive technology solutions, and has proven to be the healthcare industry’s most convenient and cost-effective patient satisfaction platform. It provides more impactful health education tools and ultimately elevate the overall level of care.

The PatientTouch solution offers two powerful healthcare modules that can be deployed individually or combined for added patient satisfaction.

Patient insights:

A survey solution for gathering vital in-practice patient insights, conveniently administered on a touchscreen platform. With Patient Insights, healthcare professionals are empowered to tailor programs around the changing needs of their practice, with fully-customizable design interface and intuitive Content Management System (CMS)

  • Easily Administered Practice Improvement Tool

  • Meaningful Insights Into Patient Needs

  • Elevated Patient Satisfaction & Loyalty Improvements

  • More Informed Decisions to Drive Improvement

  • Real-Time Management Reporting & Analytics

  • Flexible Survey Design Options, Including Branching Logic

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Patient tutor:

Learning program that arms healthcare providers and patients with an expansive library of informative education tutorials, spanning more than 600 specialized medical conditions. Helping to simplify diagnosis and treatment options.

  • Employ Innovation to Promote Wellness & Self-Care

  • Measure the Learning Gap Through Ongoing Assessments

  • Subscribe Physician Approved, Standardized Content

  • Document Usage to Support Meaningful Use

  • Streamline Staff Consultants and Administrative Needs

  • Administer Online and/or Through Touchscreen Devices